At teerthgold, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand how we process and ship your purchases.

1. Order Processing

Processing Time: Orders are processed within [1-2 business days] after payment is received. Please note that we do not process or ship orders on weekends or holidays.

Order Confirmation: Once your order is placed, you will receive an email confirmation. You will also receive a notification once your order has shipped, including tracking information.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping: Delivery within [3-5 business days] depending on your location.

3. Shipping Rates

Standard Shipping: [Flat rate fee or free shipping for orders over a certain amount]

International shipping rates vary by destination and will be calculated at checkout.

4. International Shipping

We offer international shipping to select countries. Please note the following:

Customs and Import Duties: International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. These fees are not included in the shipping cost and must be paid upon delivery.

Delivery Times: International delivery times vary based on the destination country. Please allow [10-20 business days] for delivery.

5. Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.Some products may be restricted from shipping to certain areas due to local regulations. If your order contains such items, we will contact you with alternative options.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your shipment through the carrier's website. Please allow up to 24 hours for tracking information to update.

7. Damaged or Lost Packages

Damaged Packages: 

If your package arrives damaged, please contact us within [48 hours] of delivery. Provide photos of the damaged items and packaging.

We will work with the carrier to resolve the issue and send a replacement if necessary.

Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will investigate the issue and, if confirmed lost, we will send a replacement or issue a refund.

8. Shipping Policy Changes

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about our shipping policy, 

please contact us at:

teerthgold, Ausa Road, Adarsh Colony, Latur - 413512  \Email: tulsinaturals.india@gmail.com | Phone: 8010463955